Payment and Delivery
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[woodmart_title align=”left” size=”medium” woodmart_css_id=”61d45d1d0adab” title=”When will my order ship?” css=”.vc_custom_1641307423202{margin-bottom: 20px !important;}” responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2MWQ0NWQxZDBhZGFiIiwic2hvcnRjb2RlIjoid29vZG1hcnRfdGl0bGUiLCJkYXRhIjp7InRhYmxldCI6e30sIm1vYmlsZSI6e319fQ==”][woodmart_text_block woodmart_css_id=”68267920c76b2″ woodmart_inline=”no” responsive_spacing=”eyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2ODI2NzkyMGM3NmIyIiwic2hvcnRjb2RlIjoid29vZG1hcnRfdGV4dF9ibG9jayIsImRhdGEiOnsidGFibGV0Ijp7fSwibW9iaWxlIjp7fX19″ parallax_scroll=”no” wd_hide_on_desktop=”no” wd_hide_on_tablet_landscape=”no” wd_hide_on_tablet=”no” wd_hide_on_mobile=”no”]
At Chula Homes, we aim to process and ship all orders as quickly as possible.
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For in-stock items: Orders are typically dispatched within 24 to 72 hours after payment confirmation.
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For custom or bulky items (like doors or roofing tiles): Processing may take a bit longer, usually 3 to 5 business days, depending on availability and delivery location.
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Nationwide delivery across Kenya is available, and timelines may vary slightly based on your region.
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| Shipping Method | Rate | Maximum Charge |
|---|---|---|
| Standard Delivery | 10% of order value | KSh 45,000 |
| Standard Delivery (With Signature) | 10% of order value + KSh 3,000 | KSh 45,000 + KSh 3,000 |
| In-Home Delivery | KSh 45,000 per trip | KSh 45,000 |
| In-Home Delivery (Time-Specific) | KSh 60,000 per trip | KSh 60,000 |
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In-Home Delivery: Recommended for bulky items like doors, roofing tiles, or large windows — includes placement inside your home or site.
Time-Specific Delivery: Perfect for projects that need precise delivery timing (e.g., ongoing installations).[/woodmart_text_block]
In-Home Delivery: Recommended for bulky items like doors, roofing tiles, or large windows — includes placement inside your home or site.
Time-Specific Delivery: Perfect for projects that need precise delivery timing (e.g., ongoing installations).[/woodmart_text_block]
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All deliveries are confirmed via call or WhatsApp before dispatch.
Need help choosing the best option? Contact our team for assistance or a custom shipping quote based on your location.
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